Privacy Policy
Last Updated: September 1, 2026
Second Heart Homes, Inc. respects your privacy and is committed to protecting the personal information of our donors, volunteers, event attendees, supporters, residents, website visitors, and others who interact with our organization.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, mailing address, email address, telephone number, donation information, event registration information, volunteer information, and other information you choose to provide.
We may also collect limited technical information when you visit our website, such as browser type, device information, and website usage data.
How We Use Your Information
Second Heart Homes may use personal information to:
- Process donations and provide donation acknowledgments or receipts
- Manage event registrations and participation
- Communicate information about Second Heart Homes programs, events, fundraising efforts, and volunteer opportunities
- Respond to questions or requests
- Provide text message communications when an individual has opted in to receive them
- Improve our website, programs, events, and supporter experience
- Meet legal, financial, and regulatory requirements
Text Messaging and Mobile Information
Individuals who voluntarily opt in to receive text messages from Second Heart Homes may receive event reminders, auction information, organizational updates, fundraising communications, and other messages related to Second Heart Homes.
Message frequency varies. Message and data rates may apply. Recipients may reply STOP to unsubscribe from text messages or HELP for assistance.
Mobile information and text messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Service Providers
Second Heart Homes may use trusted service providers to assist with services such as website hosting, donation processing, event registration, payment processing, email delivery, text messaging, and other organizational operations. These providers may process information only as necessary to perform services on behalf of Second Heart Homes and are expected to protect the information they receive.
Protecting Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Your Choices
You may opt out of email communications by using the unsubscribe link included in our emails.
You may opt out of text message communications at any time by replying STOP. For assistance with text messages, reply HELP.
Contact Us
Questions about this Privacy Policy or our privacy practices may be directed to:
Second Heart Homes, Inc.
P.O. Box 3886
Sarasota, FL 34230-3886
941-201-9353
www.secondhearthomes.org
Second Heart Homes reserves the right to update this Privacy Policy periodically. Updates will be posted on this page with the date of the most recent revision.